All Systems Operational
Uptime over the past 90 days. View historical uptime.
Site Editor Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Cluster A - Webmail
Resolved - This incident has been resolved.
Nov 19, 13:47 PST
Monitoring - A fix has been implemented for this issue. We're monitoring the results now.
Nov 19, 12:53 PST
Update - We are getting reports that IMAP and POP services are also affected. Please standby while we continue to investigate.
Nov 19, 12:14 PST
Update - We are continuing to investigate this issue.
Nov 19, 12:14 PST
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information
Nov 19, 12:12 PST
Nov 18, 2024
Cluster A Webmail access, Pop/IMAP connection
Resolved - This incident has been resolved.
Nov 18, 12:05 PST
Investigating - We are currently investigating reports of some customers having connectivity issues affecting account access.
Nov 18, 09:28 PST
Update - Mail services have remained the same for the last hour, but still intermittently slower than our target response times.
Nov 18, 08:57 PST
Update - We are continuing to monitor for any further issues.
Nov 18, 07:24 PST
Monitoring - A confirmed issue is affecting Cluster A mail client connections, intermittent issues syncing mail clients for sending and receiving. However, we've pinpointed the issue and pushed a Fix. The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.

We are monitoring this and will provide updates
Nov 18, 07:23 PST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
HostedEmail Cluster A - Degraded
Resolved - This incident has been resolved.
Nov 14, 20:51 PST
Update - We are continuing to monitor for any further issues.
Nov 14, 20:51 PST
Monitoring - Our email team has applied a fix for the earlier issues, and all impacted services appear to be restored. We will continue to monitor this incident and provide any further updates. Thank you for your patience.
Nov 14, 20:28 PST
Update - We are continuing to investigate this issue.
Nov 14, 15:12 PST
Investigating - We are currently receiving an increasing number of reports from users experiencing webmail login/loading failures. Our engineering team is actively investigating the issue. We'll provide more updates as they become available.
Nov 14, 15:12 PST
HostedEmail Cluster A - Degraded
Resolved - This incident has been resolved.
Nov 14, 11:35 PST
Update - We are continuing to monitor the results. Services remain stable.
Nov 14, 10:33 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 09:33 PST
Update - Some users may continue to have intermittent issues accessing Webmail on Cluster A. This may impact users logging into Webmail, and have intermittent sluggish response while using the webmail service.

We will keep you informed as we work on this, and appreciate your patience.
Nov 14, 08:10 PST
Investigating - We have received reports of some users having intermittent issues accessing webmail, sending and recieving. Teams have been engaged and are investigating.
Nov 14, 07:33 PST
Cluster A Mailstore Disabled
Resolved - This incident has been resolved.
Nov 14, 06:25 PST
Investigating - One of our mailstores on HostedEmail cluster A has been disabled due to maintenance work. Inboxes on this mailstore will be inaccessible until work is completed.
Nov 13, 21:00 PST
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Email – Degraded Performance
Resolved - This incident has been resolved.
Nov 11, 15:40 PST
Update - Our engineers continue to investigate this matter impacting a small subset of users.
Nov 11, 14:06 PST
Investigating - We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.

We will provide an update once we have additional information.
Nov 11, 12:36 PST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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