We are currently investigating reports of some customers having connectivity issues affecting account access.
Posted Nov 18, 2024 - 09:28 PST
Update
Mail services have remained the same for the last hour, but still intermittently slower than our target response times.
Posted Nov 18, 2024 - 08:57 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 18, 2024 - 07:24 PST
Monitoring
A confirmed issue is affecting Cluster A mail client connections, intermittent issues syncing mail clients for sending and receiving. However, we've pinpointed the issue and pushed a Fix. The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.